Who receives alerts and what do they get?

With Mercari lone worker alarms, alerts go to the nominated contacts you choose—typically a supervisor, manager, control room, or after-hours responder. When an SOS is triggered (or an automatic event like man-down/no-motion or fall detection, if enabled), contacts receive an emergency notification that can include an SMS and/or phone call plus a GPS location link (e.g., a Google Maps link) so they can quickly identify who needs help and where they are. This direct-to-your-team alerting means you stay in control of your escalation process and can respond immediately.